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Cloud Failure: Microsoft mistakenly removes Azure's customer database




Microsoft has "unexpected losses" after failure in Microsoft's cloud service. According to an exclusive registry report, Azure switched off some of the customer databases on January 29.

Infographic: Changing the data center at a glanceChange the data center at a glance

As Registry reports, problems for some Microsoft customers did not materialize after a January 29 failure. The error has affected the Azure SQL database by using KeyVault's own keys for so-called Transparent Data Encryption (TDE). Current records were erroneously deleted by Microsoft. The company is currently in the process of reporting affected customers, writes The Register.

Critically five minutes

Therefore, after a serious violation, the company had to recover some customer databases from a five-minute slide. It is these five minutes that are missing in some businesses, because recovery could only go to the older area because it was accidentally erased. Data added, changed, or deleted in these five minutes is now gone. Backing up databases was therefore not up to date due to a Microsoft error.

Microsoft communicates financial communications in communication to affected customers and apologizes for the incident. He says:

"We sincerely apologize for the impact on your Azure service charges are deducted for all renewed databases for two months and for all original databases for three months, and we are continually taking steps to improve Microsoft Azure platform and our processes to ensure that such incidents they will not happen in the future. "

More about the latest malfunctions:


Microsoft, Cloud, Office 365, Azure, Dynamics 365
Microsoft, Cloud, Office 365, Azure, Dynamics 365


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