announced an exchange program for viewing the iPhone X. Under certain circumstances, it should come up with problems with touch features that want to repair the device free of charge. In addition, from the end of last week, a MacBook Pro service program with 13-inch screen and no touch bar is available. Here, some of the installed SSDs may not meet Apple's quality standards.
The iPhone X may have two different mistakes. On the one hand, it may be that the display or only parts of it do not respond or reliably do not respond to the touch. On the other hand, Apple admits that the display can respond even though it has not touched it at all.
The affected customers should now contact an Apple Authorized Service Provider or arrange an appointment directly at Apple's Store. Alternatively, Apple Support may also be contacted, which has an Apple Repair service to repair a faulty iPhone X through Mail In Service.
Apple always points out that pre-existing defects that "prevent repairs" must first be resolved. This includes Apple specifically cracked view. The resulting costs are not Apple but the customer.
Apple also points out that the exchange program does not apply to other iPhone models and does not violate the standard iPhone X warranty. The program itself is valid for three years after the first retail sale of the device.
However, a 13-inch MacBook Pro without a 13-inch touch panel may fail the internal SSD. Models with 128 and 256 GB of memory that were sold from June 2017 to June 2018 are affected. Apple also alerts you about notifying its service program against data loss.
Apple recommends exchanging discs with Apple or an authorized service provider as soon as possible. Users can check Apple websites by entering a serial number to determine if their device is covered by a service program. As part of the repair – it's probably only a firmware update – the operating system is also reinstalled, causing data loss. Therefore, a full backup of all data and settings is required. Apple also claims that it is not possible to recover damaged data before replacing them.
Again, any damage must be resolved to the detriment of the user, and Apple's warranty will not be extended. Even MacBook Pro 13 inches without Touch Bar repair Apple within three years after first selling retail equipment.
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