Costanza resident in Genoese Zerbi at Long Beach said her mother, Savina Genoese Zerbi, aged 84, was taken from Regency Palms Assisted Living on January 12 at the Emergency at the College Medical Center.
After an hour when Zerbi arrived at the ER, her daughter said, the hospital put her in the cabin back to Regency Palms, where she arrived on January 13th.
A security video shows that the older woman wears a bathrobe and sandals and carries a large envelope. He tries to open the front door unsuccessfully and then barks several times before leaving.
Another security video shows how it moves up and down the dark aisle before returning to the door. Her daughter said she eventually entered the assisted care facility around 3 o'clock. It is unclear who took her to the facility.
The daughter meets with hospital officials
Costanza Zerbi said she filed a complaint with the California Department of Health against the College Medical Center for sending her mother back to the cabin health facility.
Savina Zerbi declined the offer for assistance in transportation and asked to take home, says the hospital, according to the affiliate. He added that relatives and medical institutions told them he had been released.
Costanza Zerbi said her mother was particularly vulnerable because she had just begun to live in assisted care and was hardly adaptable to her new life.
The reason for the complaint against the hospital is not to judge but to raise awareness and ensure that hospitals improve the way they look after patients like her mother, she said.
"I want hospitals to function more responsibly," she said.
CNN calls Regency Palms, the College Medical Center and the California Department of Public Health, but did not hear.
The College Medical Center advocates taking steps to say that it complies with patient discharge regulations but will discuss concerns with the Zerbi family, KCAL said.
Daughter plans to meet hospital officials on February 11th. She said her mother stayed at Regency Palms.
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